1. How far are the villas from the ferry / barge?
The villas are approximately 15 minutes walk from the Tangalooma passenger ferry. The 4WD barge (the Mi-Cat) from Lytton, docks at the "Tangalooma Wrecks", just a short drive (but a very long walk) to the villa carpark. We strongly suggest using the Tangalooma passenger ferry if you are not bringing a 4WD vehicle.

2. How do I get my luggage to and from the villa?
Tags are provided for your luggage when you check your bags onto the ferry at Pinkenba. Label them with your villa number and they will be delivered to the luggage bay closest to your villa. The luggage bay for villa 20 is on the service road at the rear of villa 14. The luggage bay for villa 36 is in front of villa 33. Please be sure to notify reception at least three hours before pickup, for your departure.

3. What is stocked in the resort shop?
The shop stocks souvenirs of Moreton Island as well as basic groceries - milk, bread, drinks, snacks, meat and toiletries.

4. Are the resort facilities available to guests?
Yes, all the resort facilities are available for our guests to use. Nominal charges may apply to some activities. Please refer to FAQ No. 5 below for dolphin feeding.

5. Will I be able to feed the dolphins?
Due to the amount of requests for new tours at Tangalooma, the resort is trialling a new package that includes dolphin feeding. The package includes a 2.5 to 3 hour Eco Cruise out on one of the Resort vessels travelling to the sea grass banks where you can see Turtles, Dugong and Dolphins in the wild under the guidance of a Resort marine biologist. This is followed by a talk on dolphin behaviour before the dolphin feed, data collection at the beginning of the programme that explains what the behaviours the dolphins are actually demonstrating mean, followed up by going into the water and actually feeding the dolphins with one of the qualified Resort staff. The cost for this activity is $85 for adults and $55 for children and is only available on a standby basis due to its popularity and discount price structure. This activity can only be booked through Resort Reception.

6. Is there a DVD/CD player in the villas?
Yes, all villas contain a DVD player and small CD stereo.

7. Is there a BBQ?
Villas 20 and 36 have barbeques at the rear of the villa.

8. Is there any surf?
There are only small waves (if any) on the resort side of the island. The other side of the island has much larger waves. 4WD's can be hired to travel there. It is a 7km drive. The resort also runs Island tours.

9. Where do I pick up the key to my villa?
There is no need to pick up your key from reception upon your arrival at Tangalooma. Key information is emailed or posted to you at the time of deposit payment.

10. Is Linen provided in the villas?
Yes, linen and towels are provided free of charge for 8 guests (queen bed and 6 singles). Please bring your own beach towels.

11. What are your rates?
For a price list, please click here.

12. Where does the ferry leave from?
The ferry departs from Holt Street, Pinkenba, Brisbane. For a street map, please click here. The ferry departs from the wharf you arrive at on Moreton Island. For bookings, call Tangalooma Resort Reservations on (07) 3637 2118.

13. Is there a car park where the ferry leaves from?
Guests can park at the Tangalooma Terminal at Holt Street, Pinkenba for a daily or weekly charge.

14. Are EFTPOS and ATM facilities available at the resort?
Yes, there are both EFTPOS and ATM facilities available at the resort. There are EFTPOS facilities at the reception, shop, restaurant, bistro and bar. There is one ATM, located near the bar.

15. When is the whale watching season?
The whale watching season runs from mid June to the end of October. The resort runs cruises during this period.

16. Is there internet access at the resort?
Yes. There are a few options:
• Bring your own
Mobile reception is good at the resort, particularly using Telstra. Optus is also quite good, and at this stage vodafone reception is quite poor or non existant. You will be able to get fast wireless mobile broadband speeds with a mobile phone using Telstra mobile data, or using a Telstra Mobile Broadband wireless modem.
• Use the resort's wifi
Tangalooma resort has wireless broadband internet available throughout the resort, including inside our villas. Simply connect to the wifi network "Tangalooma Guest" and join a plan. Please click here for more information.

17. Are the villas on the beach?
Yes. All of our villas have lawn in the front, then the beach.

18. How far is the 4WD car park from the villas?
The 4WD car park is less than 5 minutes walk from the villas. Trolleys are provided for your luggage, however occasionally you may have to search for one that has not been returned.

19. What are the ferry and barge times and prices to get me to Tangalooma from Brisbane?
For Tangalooma Passenger Ferry times and prices - click here.
For Moreton Venture (Micat) Barge times and prices - click here.

20. When and where can I buy fuel if I bring a 4WD?
Arrive with a full tank, but you may buy fuel at Bulwer Castaways Store (which is roughly 30 minutes drive north of the resort, depending on conditions).
PLEASE CHECK WITH BULWER CASTAWAYS STORE ON 07 3408 2202 BEFORE LEAVING THE MAINLAND, TO BE SURE FUEL IS FOR SALE.

21. Where can I hire a 4WD to take to Tangalooma?
Tangalooma Resort has a limited number of 4WD hire vehicles.

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